Contact Mortgage Well
The fastest way to reach us — and what to send so we can help quickly.
Send us a note at hello@mortgagewell.com. We read every email; replies usually go out within a few business days.
Reasons to write
- Report a calculation issue. Include the calculator, the inputs you used, the number you saw, and the number you expected. A scenario URL (the address bar after you change inputs) is enough to reproduce most issues.
- Suggest a guide or calculator. Tell us the question you were trying to answer and where the existing tools fell short.
- Request a correction. If something on a guide page is wrong or out of date, send the URL and the specific sentence — we'll investigate, fix, and bump the page's last-updated date. See our editorial policy for how corrections are handled.
- Business or partnership inquiry. Embedded calculators, content licensing, or partner integrations — please describe the use case and audience.
What we can't help with
- Loan applications, account changes, or anything that requires your real lender or servicer.
- Personalized financial, tax, or legal advice.
- Pre-approvals, Loan Estimates, or Closing Disclosures.
For decisions about your specific situation, please consult a qualified lender, tax professional, or financial advisor.
Public threads
For quick questions or feature ideas, you can also reach us on X at @MortgageWellApp. Email is still best for anything detailed or sensitive.